We ship via USPS to offer you the most economical shipping method possible. When your item ships you will receive an email via PayPal with the parcel number for tracking purposes. Shipment time in the USA generally takes 2-5 days, and large items may take up to 9 days for delivery. We ship from Boise, Idahoto anyhwhere in the US, Canada and Worldwide.
Production time is usually less than a week (3-5 days) and each item is custom made for you. If you need it sooner, please let us know. If you are interested in upgrading your shipment method..let us know and we will do our best to accommodate your request!
Refunds and Exchanges
All sales are final. We are a very small shop and please know that we keep our prices low and affordable so that everyone can enjoy handmade products.
If for some reason you do decide you want a different item or color, We are happy to work with you to do an exchange...but the item must be in brand new condition and the buyer is responsible for shipping charges and must place a new order for the replacement.
Although, if we make a mistake or an item is damaged, we will of course make it right at our own expense! All we ask in return is that you come to us personally if there's a problem so we can fix it immediately. It is important to us that our customers are happy customers!
Additional Policies and FAQs
Custom orders may require a bit longer production time depending upon the scope and number of items we are designing. If there is a tight deadline, let us know and we will be glad to work with you!
Please share with me your Wedding Date at check-out to make sure we can accommodate you in a timely manner.